Frequently Asked Questions

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  2. Frequently Asked Questions
  • You can send your order by e-mail to bilgi@temalar.com,
  • or, by fax using the phone numbers +90 312 3942980 - 81,
  • or, send it via WhatsApp using phone +90 543 8233780,
  • or, you can mail to our company address: Ivedik OSB, Ozpetek Sanayi Sitesi, 1406. Sokak, No: 36 Yenimahalle / Ankara / Turkey
  • If your order is up to 5,000 pcs, it will be shipped to your address within 5 days at latest, if your order is not in stock, shipped within 10-15 days.
  • If there is a delay in delivery due to mandatory reasons, you will be notified.
  • If your order is urgent, please contact us.
  • Please contact us to arrange the delivery time for your other orders.
  • All our products can be included with or without shipping.
  • Depending on the order quantity, shipping prices show significant changes according to the cargo company you are contracted with.
  • Products which the company name and / or serial number printed on it will not be returned.
  • Defective products which can not fulfill the function are recovered and replaced with new ones.
  • If you can not find the product you need on our site, please contact us and describe your need.
  • Our company will surely find a suitable solution for your business and your special needs.
  • If you are not sure which product will suit your needs, follow this link... “Which product should I choose?”
  • Yes, you can. However the quantity of order for a new design and the change required by the mold must be at least 1,000,000 pieces of order quantity.
  • If the change is in the form of seal color, writing color, writing method, it will suffice to tell us.


For other questions please call us on +90 312 3942980 or send an e-mail message to bilgi@temalar.com...